Tuesday, 15 April 2014

Coffee Is For Closers!

The Flying Bin Blog presents a day in the life of James Kent, head of Sales at The City Bin Co., a champion of excellent customer service and lover of all things Arsenal. James started with the company in 2004. In the Famous 1984 film called Glengarry Glenross Alec Baldwin’s Character Blake tells his sales team that ‘Coffee is for closers’ and that is why James deservingly has his coffee every morning!

What’s the first thing you do when you come to work? 

Arriving to work for me is different every day because I don’t always start my day in the office. The first thing I do when I arrive at HQ is serve myself a cup of coffee from our fantastic nespresso machine.

What is the funniest thing that happened to you at work?

Beating our MD at table soccer in our canteen.  The celebration was very funny particularly after losing the first 10 games to him.  I’d say he still has nightmares!!!

Favourite day at work?

My favourite day at work was when I had the pleasure of meeting the Chairman of averda, Mr Sukkar at our HQ in Oranmore.  It was a very proud day for the management team of The City Bin Co. and one that I was proud to be part of and will never forget.

What is your favourite part of the day?

I don’t have a specific favourite part of the day but I love when we receive customer compliments. They can arrive at any time of the day and they really put a smile on my face.

What is the last thing you do before going home?

Plan the plan for tomorrow or for the evening when I get home.

What hobbies do you have?

I’m a diehard Arsenal Fan.  I try to go to The Emirates 2 – 3 times every year.  I collect old Arsenal programmes, Pin Badges, Scarfs and signed memorabilia.  Yes it’s true, I did have an Arsenal duvet on my bed until I got married.  Yes, curtains too!  

What sports do you practice?

I play hurling and soccer but nothing competitive like years ago.

Favourite Saying?

No Excuses, Just Results.

No comments:

Post a Comment